Shipping policy
Welcome to Smart House Supply! We’re committed to getting your smart home essentials delivered to you as quickly and reliably as possible.
Our fulfillment partner, CJ Dropshipping, processes and ships all orders directly from their international warehouses.
Countries We Ship To
We currently ship to:
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United States
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United Kingdom
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Canada
(We’re expanding to more regions soon!)
Processing Time
All orders are processed within 2–5 business days after payment is confirmed.
You’ll receive a confirmation email with tracking details once your order has been shipped.
Estimated Delivery Times
Delivery times vary depending on your location and the product’s warehouse. Below are general estimates:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–20 business days |
| United Kingdom | 8–25 business days |
| Canada | 10–25 business days |
Note: Delivery times are estimates and may vary due to factors like customs clearance, weather, or shipping carrier delays.
🔎 Tracking Your Order
Once your order ships, you’ll receive a tracking number via email.
Shipping Fees
We offer free standard shipping on most orders over $50 USD.
For smaller orders, shipping costs are calculated at checkout based on the product weight and destination.
Customs, Duties & Taxes
Import duties, taxes, or customs fees may apply depending on your country’s regulations. These fees are the responsibility of the customer and are not included in our product or shipping prices.
Delayed or Lost Packages
If your order has not arrived within 45 business days, please contact us at Homesecretssolved@gmail.com and we’ll help resolve the issue promptly.
Questions?
If you have any shipping-related questions, reach out anytime:
Homesecretssolved@gmail.com